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info@rebelsontheroad.com
Best for anything with a bit of thinking in it: your route, your timing, or something you want to talk through.
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Got a question?
There is no editorial team behind this site and no customer service desk. There are two travellers. Email us or send a message: you get Remco or Anouk.
@rebelsontheroad
For a quick question on the road. Send a DM, even if you only want to know whether something still holds. Our posts are in Dutch, our replies are in English.
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Rather come along than ask something? That is where we share where we are and what is new on the site.
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Who you get
The two of us, and nobody else
Everything on this site was written by us together, and we read the mail ourselves. That means honest advice from someone who went. It also means there is no team standing by to answer within the hour.
- Usually an answer within a few days. If we are travelling ourselves or underwater, it can take a little longer.
- We are on Thailand time, GMT+7. That is six hours ahead of London in summer and seven in winter, and eleven or twelve ahead of New York, so an answer sometimes lands in the middle of your night.
- The more specific your question, the better the answer. Tell us where you are going, how long you have and what kind of traveller you are, and we can actually say something useful.
Before you email
We book nothing for you
We point you at hostels, tours, transport and insurance, but you always book and pay with that company directly. We never see your booking and we cannot change anything about it. If your question is about something you already booked, check your confirmation email: the address that can help you is in there.
Happy to help with this
- Where to start, and in what order to travel a country
- Which hostel or which neighbourhood suits the way you travel
- Whether an activity is worth the money, and where half a day is plenty
- Questions about visas, insurance, vaccinations, money or an eSIM
- Whether our information still holds: see something out of date, tell us
Here we can do nothing
- Changing, cancelling or refunding a booking: that is the provider
- Getting your money back when a tour did not run or fell flat
- Putting a trip together and booking it for you, because we are not a travel agency
- Guaranteeing prices, timetables or availability
Your answer might be here already:
For local businesses
Working with us
Run a hostel, dive school, homestay or tour company in Southeast Asia and think our readers are your people? Let us know. Every partner on this site is a place we have been to ourselves, and we intend to keep it that way.
Tell us in short who you are, what you do, where you are and what you have in mind. If we can come by, we would rather do that first. Then we write down honestly what we thought of it, including the parts that are not glowing. That is exactly why our readers believe us.
Send a proposal- 01 We come by and do it ourselves
- 02 You get your own page with your own photos
- 03 We name you everywhere your activity appears
- 04 An honest write-up, not an advertorial
Found something out there?
Tip us a place
A hostel you stayed at longer than planned, a viewpoint with nobody on it, a minibus that actually runs: if you found it, our readers want to know.
Send us the name and the place, why it was special and roughly what it cost. A photo is even better. If it makes the site, we will let you know.